Customer Testimonials
Comments from customers and industry VIPS who have sampled the service holidaytaxis.com provides.
I returned from Barcelona yesterday and have to say what helpful & friendly drivers were supplied by the company. Although their English was not perfect, they both made efforts to communicate and inform us about journey and collection times - all delivered with a smile.
Thank-you for making this part of the journey so simple!
(Rachel Cossey - Barcelona)
We would like to thank you for your help when we arrived at Palma Airport on 23rd June.
Some of our baggage was missing and by the time we got to your desk we had missed our bus.
We were told the next bus was not for three hours.
We had our two young grandaughters and the lady behind the desk could not have been more helpful.
Within 15 minutes she sorted out a taxi to take us to our hotel.
We very much appreciate all the help which was given with no fuss.
I have already recomended your service to two friends and will certainly be using your service in the future.
Once again thank you.
(Jean Welsh - Palma)
I was very impressed by all, web page, customer service and driver
Well, I will be using you on my travels again. As a single traveller it was a very re-assuring service, well done to all concerned.
(Mary O Rouke )
Just arrived back from Holiday may we please praise your service from the highest level the instructions of how to find your representative where excellent the transport was waiting for us on arrival even though we had an hours delay leaving liverpool.We were about to ring your company to
confirm departure time when we received a text your transport arrived on time and we were taken back to Arrecife airport we can't think how you could improve your service it was excelent and we will certainly tell our friends to use you when booking transport and we will certainly use you again.
Thank all your excellent staff for their excellent service
(Mr William Dyee - Arrecife)
Just arrived back from Holiday may we please praise your service from the highest level the instructions of how to find your representative where excellent the transport was waiting for us on arrival even though we had an hours delay leaving liverpool.We were about to ring your company to
confirm departure time when we received a text your transport arrived on time and we were taken back to Arrecife airport we can't think how you could improve your service it was excelent and we will certainly tell our friends to use you when booking transport and we will certainly use you again.
Thank all your excellent staff for their excellent service
(Mariae Dyce)
After waiting for 2 HOURS to get our cases from the carousel in Palma Airport, (my wife, 5yr old granddaughter and myself) as you can imagine, we were really “fed up”. It couldn’t be helped in view of the security following the bomb attack - but even so, it was not a good start to our holiday. As we were so late walking through the airport doors, the holiday rep from Thomson/Skytours was most unhelpful in directing us to your desk. At your desk, the “older” lady who dealt with us was extremely pleasant and receptive of our frustration. She did not have a taxi available for us - as we were so late,- but suggested that we go get ourselves a cup of tea nearby and she would come and find us when she could locate that taxi for us. True to her word, she came over and found us at the café and introduced us to a young lady driver who would take us to our hotel. We had a very pleasant ride to Magaluf and the lady driver was most helpful - her driving impeccable.
On leaving the hotel for our journey back to the airport at the end of our holiday, the driver was on time, very courteous, and again a very careful driver.
Our Thanks to all your staff. We will definitely use your firm again!
(Mr Richard Shellard - Palma)
I was very impressed with the service provided. Both drivers Guiseppe and Luigi were very welcoming and very informatiive on each journey. I will definetlely be recommending your service to my friends and will use your company again.
Thank you.
(Collete Lynch )
"Excellent experience with the taxis; comfortable, clean, spacious, polite and - most important timely - for both flights."
"I will use you again. I recommended you to other delegates at the conference and think you will be a very useful service for our viewers."
Kind regards
(David Soskin - CEO - Cheapflights.com)
"Just a note to say many thanks for arranging the Airport transfer during the ABTA Convention."
"The service was excellent and was much appreciated."
Kind regards
(Trevor Harding - Lifetime Vice President - Travel Weekly)
"The flight was excellent - very impressed with everything. Staff were helpful courteous and generous.
Holiday Taxis were superb. The best transfer I have had so far. All went smoothly. Thanks very much."
(June Field - Independent Travel writer)
"Fantastic - that's the only word to describe the service!! Having arrived tired and bleary eyed after a 3.30 am start - it was brilliant to walk into the airport at Malaga to be greeted by a man waving a card on it with our name on - what a difference.
We literally walked straight through the airport and into a car - a process which took minutes rather than the usual fraught hour or so spent trying to find your transfer bus or worse still, sort your car hire!!
The return was even better - with Nigel Mansell at the wheel, we reached the airport in just over 45 minutes!!!!!! Again, the whole process made the departure less stressful with no arguments about where the car was supposed to be left, where we'd meet after depositing car etc.!
The cars were both larges estates - plenty of room, very clean and with drivers who looked well presented and professional.
I altered the time on the return journey and even that worked! All in all an excellent service."
(Sue Lister - Independent travel PR Consultant)
"The service was fantastic"
"The return journey was excellent. The taxi was well on time and the vehicle very comfortable."
"Will certainly use and recommend the service"
(Pam Marsden - Editorial - Travel Agents News)
"I was most impressed by your service - the taxi I had was the cleanest I sat in over the weekend"
"The driver was quick, helpful and polite"
(Sue Harris - STAN Magazine - Scotland)
"Worked wonderfully well - very impressed"
(Helen Talbot, Commercial Manager - Worldchoice UK Ltd)
"We found the service to be reliable and punctual.......one we will recommend to our future clients"
(Jan Fawcett, General Manager, Dawson and Sanderson)
"I booked my transfers to Los Balcones and found it very easy to book and most reliable."
(Dave Clayton - Commercial Director - Global Travel Group)
"Thankyou for providing an excellent service, unfortunately we were delayed on our outbound journey by 6 hours, which was unfortunate because we only had 2 days in Majorca, however the driver was there to meet us. I will definitely use your services again if the need arises. Thankyou once again."
(Miss Paula Griffin - Majorca)
"The service we received was outstanding we have no complaints at all we were going to e-mail you to let you know that we were very satisfied with the service you provided when we noticed the feedback form this is a terrific idea it shows how committed you are to customer service. Many thanks once again."
(Mr Thomas Clark - Majorca)
"Very easy to use, no hassles, the easiest transfer we've ever had."
(Mr Richard Felton - Menorca)
"First class service from start to finish thankyou will be using you again."
(Mr Karl Waite - Reus (Costa Dorada))
"This was the first time that we have used a private taxi service and so impressed with the service were we that we have now decided that we will not be using holiday company coach transfers again."
(Mr Dennis North - Gerona (Costa Brava))
"Without a doubt the very best service we have experienced on holiday ever."
(Miss Amanda Timmins - Majorca)
"It made our holiday free from worry about transport from and to the airport. Excellent would use you again."
(Mr Christopher Andrews - Alicante (Costa Blanca))
"Totally smooth and hassle free to our destination and the driver was exactly on time for us on our return journey ...very impressive. We would definitely use again. Thank you"
(Mr Thomas McKenzie - Faro)
"The drivers were punctual on both journeys and we would use the service again when we return to see my daughter who is working on the island"
(Mrs Julie Haywood - Gran Canaria)
"Thank you for a very good service that I found to be so easy to use and flawless in operation. I would recommend your service to anyone."
(Mr Derek Pearse - Prague)
"Made the holiday travel easier with 3 children, not having to wait, really worth the money."
(Mr John Viner - Rhodes)
I submitted my feedback on your webform but I was so impressed by your service that I thought I should drop you a congratulatory email.
The service my daughter and I received was excellent. It is often daunting to land in a foreign country only to try to battle your way though onward travel - leaving you stressed before you even get to your destination! Your communications with me were so clear that I knew exactly what I was doing and where to go after arrival at Tenerife Airport. The staff at the desk were excellent and very efficient. We were on our way after about 5 minutes to our hotel. This was great! I previously booked transfers together with holidays but won't be doing this in future down to your wonderful service.
Thanks again
(Marjory Walker )
